SugarSync Review: Online Storage Review

Company Overview:

SugarSync is an easy to use backup and online storage service that enables you to sync and backup files from your PC, Mac, Android, iPad, iPhone or Blackberry device. SugarSync automatically backs up your files so you do not have to manually manage backups. This service also allows you to share files or folders with your friends, family and colleagues. You can even use the administrator settings to enable recipients to edit the files you share or simply allow them to view the files.

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Key Features:

Maximum Storage Capacity: 250 GBSSL Encryption: Yes
Scheduled Backups: YesPassword Protection: Yes
File/Folder Sharing: YesLive Online Chat: Yes
Support Numerous File Types: YesSupport for Windows/Mac: Yes

The range of features and services offered by SugarSync is incredibly wide. For starters, you can begin with a free trial that allows users up to 32 GB of free storage. You will also be able to back up any file and folder on your computer. You can schedule backups to occur whenever you like and then all of this will happen seamlessly in the background. You will not even experience any slowness in your system since it does not use much in the way of resources. There is also the option of being able to restore all files and personal data to a new (or simply another) computer, just in case something happened to the original. Another really nice feature is file versioning. Additionally, only the most recent file is counted towards your data limits.

The service excels in the area of syncing your files across multiple computers and devices. Unlike many competitors, you are able to conveniently specify which folders you want synced across your various computers and devices (which can include phones, tablets and other mobile devices). Incidentally, there is no need to physically take your files and drag and drop them into a default sync folder. If you prefer, it is possible to set up a type of sync folder, called the Magic Briefcase; anything placed in this folder is automatically synced to your account.

The service also supports all versions of windows. There are even apps for all major smart phones.

Recommended Storage Plan:

Since there are several plans to choose from, you need to give some consideration to which option will be right for your situation. We feel that most personal users would probably need to start with at least the 100GB plan, realizing that a future upgrade might be needed as the amount of data expands. Business users will certainly obtain a lot of value from the Pro plan.

Safety & Security:

The service uses the most advanced TSL encryption to make sure that all of your data is safe and protected. Once stored on their network, the encryption is 128-bit AES. You will also have the option of adding passwords and permissions to any or all of your files and folders.


Online storage and backup offers you the ability to protect yourself. Those who have experienced a hard drive crash or other type of data loss will say that it was an incredibly frustrating experience trying to put back together all their lost documents and information. Just think for a minute what you would do if suddenly everything on your computer was lost. The real value of SugarSync is knowing that even such a disaster will not cause you more than a minor inconvenience (just download from your account to the restored-or even a new-device).

Individual 60 GB60 GB$7.49/month
Individual 100 GB100 GB$9.99/month
Individual 250 GB250 GB$24.99/month

Customer Support:

Customer support is another strong area for SugarSync with embedded help and assistance that includes a getting started guide and videos. The website itself also contains a searchable knowledge base and frequently asked questions. There is also email available along with user forums and video tutorials that show how to perform every common task. The website also has a live chat service if these resources should prove ineffective. Telephone support is also available at an extra charge.

Bottom Line:

SugarSync is a solid service that excels in synchronizing files/folders across a wide range of devices. Being able to secure access your account online and protect a wide variety of file types (including photos and videos as well as documents) makes this provider one of the leaders.

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