Crashplan Review: Online Storage Review

Company Overview:

CrashPlan is an online cloud storage and backup service that provides continuous offsite backup. With this service, you can backup your files to an online cloud, a friend’s computer, external hard drive or all three for the maximum level of protection. In addition, CrashPlan allows you to access your files with your mobile device including Windows phone, iPad, iPhone and Android-powered devices. CrashPlan continuously runs in the background on your computer so your files are always protected and backed up.

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Key Features:

STORAGE AND CAPACITYSECURITY AND SUPPORT
Maximum Storage Capacity: UnlimitedSSL Encryption: Yes
Scheduled Backups: YesPassword Protection: Yes
File/Folder Sharing: YesLive Online Chat: Yes
Support Numerous File Types: YesSupport for Windows/Mac: Yes


​CrashPlan offers a blend of functionality and user friendliness. Its data backup software features a simple interface as well as tools that can tackle even the toughest and most complex backup situations. Unlike its competitors, CrashPlan offers multi-destination support, meaning you can back up your files onto the CrashPlan online cloud, an external hard drive, a different computer, or even to all three.

CrashPlan runs silently in the background, working continuously to back up your files behind the scenes. Backups are continuous and automated, meaning that you won't have to lift a finger to keep your important files safe. In addition, CrashPlan is designed to run on minimal CPU resources, so you can carry on with your projects while staying actively protected.

You can access your files anywhere on any device with CrashPlan's free mobile apps. And just in case you delete a file, don't worry - CrashPlan smartly detects file changes and saves multiple versions of the same file just in case you need it later.

Besides the individual plans, CrashPlan also offers CrashPlan PRO for businesses and CrashPlan PROe for enterprises.

The 30-day free trial is longer than many competitors' and truly gives a chance to test out the software's many features.

Recommended Storage Plan:

The CrashPlan+ Unlimited Plan is the recommended plan for serious users (those with more than 10 GB of data). For as low as $4 a month, it is one of the most competitively-priced services on the market. The 10 GB and Family Unlimited plans are also very reasonably priced. It all depends on your needs.

Safety & Security:

CrashPlan allows the user to choose from several archive encryption options, including using your account password, a private password, or a data key. For security purposes, an account is not recoverable if you forget your password or key. All data is encrypted using either a 128-bit Blowfish key (CrashPlan Free) or a 448-bit Blowfish key (CrashPlan+).

Value:

CrashPlan offers a plan for everybody at competitive prices. The Free plan is perfect for someone seeking only backup capabilities and, at no cost at all, is a solid choice. The 10 GB plan will accommodate light users at a minimal fee. The Unlimited and Unlimited Family plans can secure infinite amounts of data at reasonable prices. In addition, CrashPlan offers discounts for customers who purchase multiple years of service at once.

PLAN TYPESTORAGE CAPACITYPRICE
CrashPlan + 10 GB10 GB$2.00/month
CrashPlan + UnlimitedUnlimited per computer$4.00/month
CrashPlan + Family UnlimitedUnlimited per household$9.00/month

Customer Support:

CrashPlan has an extensive support site that features a "Getting Started" video tutorial, a list of useful links, and ways to get in touch with support representatives. There are step-by-step tutorials, videos, troubleshooting guides, and reference manuals. Paid and Trial users can contact support by chat, email, or phone. Chat and phone representatives are available during regular Central Time business hours. Free users can seek assistance from the detailed help pages or user discussion forums.

Bottom Line:

CrashPlan offers everything a cloud storage service should offer, and at very affordable prices. The software is intuitive and the speed is fast. CrashPlan offers tiered plans that accommodate every customer's needs. Combine all this with an extensive help section and attentive support staff and you've got an online storage solution that's really worth a try!

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