Carbonite Review: Online Storage Review

Company Overview:

Carbonite strives to serve the average life, which is often spent on the computer. For this reason, they want to make it as simple as possible to keep your information secure. Files usually are backed up so a person can get them back as easily as possible when they need them, and so the service focuses on making their restoration process as hassle free as it possibly could be. Since they've launched their services, they've been able to back up 300 billion files or more. Even better still, they've managed to recover an astounding 20 billion files that could have been lost permanently.

Key Features:

StorageSecurity and Support
Maximum Storage Capacity: UnlimitedSSL Encryption: Yes
Scheduled Backups: YesPassword Protection: Yes
File/Folder Sharing: NoLive Online Chat: Yes
Support Numerous File Types: YesSupport for Windows/Mac: Yes

​Carbonite provides users with a multitude of simple features to help them truly get everything they need for their money. Some of these features include but aren't limited to unlimited storage capacity, automatic backup, US based customer support, encryption technology, state of the art data centers to protect user information, mobile and web access, easy file recovery, a courier recovery service, external hard drive backup, full system mirror image backup, and unlimited Windows servers if a user chooses to purchase the Business Premier Membership. It's also notable that the service supports all operating systems, and provides online chat for customer support as well as SSL encryption, password protection, and support for numerous file types.

The most popular membership available with the service is probably the Home Plus Membership as it offers its customers comprehensive storage functions to suit the average user, and a little more. For more comprehensive use suitable for the average business, the service offers the BusinessPremier Membership, allowing the user to have unlimited Windows servers, among other things.. If an average user is looking for a little more bang, they could always try the HomePremier Membership to enjoy more features designed for personal use.

Safety & Security:

Safety and security is a priority for Carbonite, and so they offer powerful encryption technology that makes it so files are encrypted before they even leave the computer, making it so you're the only person to see your files. They also store all encrypted files in their state of the art data center, which is completely guaranteed.


For a very reasonable price, users can enjoy state of the art encryption technology and an online storage option that focuses on security, reliability, and simplicity. The service is extremely easy to use with awesome US based customer support and enough features to suit the needs of most users.

Customer Support:

The site offers better customer support than most. It's even based in the US, to avoid any potential language barriers or frustrations. They also offer tutorials for beginners, including video tutorials, how-to articles, troubleshooting, and phone, chat, and e-mail options for any person that needs to speak to a representative.

Please also fill in the chart below with the provider's variety of plans and their prices:

Plan TypeStoragePrice
HomeUnlimited$59.00 per year
HomePlusUnlimited$99.00 per year
HomePremierUnlimited$149.00 per year
BusinessUnlimited$229.00 per year
BusinessPremierUnlimited$599.00 per year

Bottom Line:

Carbonite provides a fantastic service with a lot of options and a simple to use system that makes up for any seemingly high prices. Ever feature available with the service, particularly the security of your files, is worth what might be spent. The service as a whole does a fantastic job at keeping all types of files safe and secure for its users.


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