BackupGenie Review: Online Storage Review

Company Overview:

BackupGenie is a user-friendly online backup service that provides you with an easy to use interface and unlimited storage with a premium plan. This service also enables you to quickly and easily share your files and folders via Twitter, Facebook, customized link or email. Additionally, you can manage your stored files from your computer or from a variety of mobile devices including iPad, iPhone, Android, Windows and Blackberry. BackupGenie works in the background on your computer so you do not have to manually backup your files.

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Key Features:

Maximum Storage Capacity: UnlimitedSSL Encryption: Yes
Scheduled Backups: YesPassword Protection: No
File/Folder Sharing: YesLive Online Chat: No
Support Numerous File Types: YesSupport for Windows/Mac: Yes

​BackupGenie offers basic online backup and file-sharing services. Users can upload files to an online account and sync them across multiple devices. Storage space varies by plan; unlimited storage is available for about $10 per month. Users can upload content by dragging-and-dropping in the online application or by allowing the scheduled automated backup to run on its own. Please note that drag-and-drop is only compatible with Firefox, Chrome, Safari, and Opera internet browsers.

The file-sharing feature is still rather simplistic. You log in to the online program and click the "Share” option for the file or folder you wish to share, and an email is sent to the recipient you indicate. BackupGenie is working on expanding its file-sharing features to include URL file sharing and user permissions, which it currently does not support.

It is possible to restore deleted files, but there is an associated fee. Also, multiple file versioning is available. You can access file versions for seven days; upgrades are available to lengthen that period of time.

BackupGenie is compatible with Windows, Mac, and Android operating systems and their corresponding mobile platforms, meaning that you can sync across platforms and access your data anywhere on any device.

Recommended Storage Plan:

The 250 GB plan is BackupGenie's most popular plan. It can accommodate 10,000 documents, 20,000 photos, and 15,000 songs.

Safety & Security:

BackupGenie uses Amazon S3 Storage systems, meaning that it has the security backing of one of the world's largest online companies. All data is kept secure using SSL encryption, ensuring the safety of your files from upload to transfer to storage. As of February 2013, BackupGenie is in the final stage of achieving industry compliance.


BackupGenie provides a useful service at affordable prices. While the feature list is not particularly impressive, the low price makes up for this. With BackupGenie, your dollar goes farther in terms of GB per dollar.

If you are not completely satisfied with your plan, BackupGenie offers a 30-day month back guarantee.

Basic75 GB$4.49/month
Premium250 GB$6.95/month

Customer Support:

BackupGenie offers a comprehensive support center that features video tutorials, demos, FAQs, and a convenient backup speed test that lets you instantly test your computer's backup speed. The FAQ is detailed and searchable, and you can view results by operating system (Windows or Mac). For issues that require the assistance of a support representative, BackupGenie provides an online form to fill out. However, there is no contact phone number or live chat option readily available.

Bottom Line:

BackupGenie is a simple file-sharing and backup service that offers plenty of space and the assurance of Amazon Web Services security. Users can expect features to expand in coming years, as the company is still young. While it currently does little more than backing up data and sharing files, its modest price tag means that it might be the perfect choice for a no-frills user.

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